BATTERY INFORMATION: PLEASE LEAVE THE CAR RUNNING FOR AT LEAST 1 HOUR AFTER INSTALLING THE NEW BATTERY SO THAT IT CAN REACH TO ITS FULL POTENTIAL. BATTERY NORMALLY FAILS DUE TO REDUCED VEHICLE USAGE OR FREQUENT SHORT JOURNEYS. BATTERY IS AN ELECTROMECHANICAL DEVICE WHICH NATURALLY LOSES CHARGE OVER TIME AND LOSES CHARGE EVEN FASTER IN HIGH SPRING AND SUMMER. EVEN WHEN VEHICLE IS OFF & LOCKED, ALARMS AND ELECTRICAL SYSTEM WILL DRAIN THE BATTERY BECAUSE BATTERY IS STILL CONNECTED TO FUNCTION ALARM & OTHER VEHICLE INTERNAL COMPONENTS.

ALL HYBRID CARS REQUIRED MORE THAN 40MINS DRIVE OR AT LEAST 1HOUR IN “READY” MODE. IF NOT USING CAR REGULARLY LEAVE THE CAR RUNNING FOR AT LEAST 1HOUR TWICE A WEEK. IF BATTERY LEVEL IS DROPPED BELOW 80% AND NOT QUICKLY RECOVERED BY RECHARGING THEN IT WILL CAUSE PERMANENT DAMAGE TO THE BATTERY. DAMAGE OCCURS BELOW 10.5VOLTS. BATTERIES ARE NOT DESIGNED TO GO BELOW 12VOLTS BY THEMSELVES AND CAN ONLY GO DOWN BECAUSE OF OVER DISCHARGE. YOU CAN MONITOR THE BATTERY STATE OF CHARGE.

WARRANTY TERMS AND CONDITIONS

• In the unlikely event where the battery develops a fault within the warranty period mentioned above we require customer co-operation, patience & report to swiftly process the claim.

• Every battery has a unique serial number and provided with warranty certificate if you have not received the stamped warranty certificate you need to inform us within 7days of purchase.

• We reserve the right to reject the claim if the warranty certificate is not provided along with other information requested at time of claim.

• In order to make a claim, the buyer needs to provide the warranty certificate along with the battery diagnostic report.

• Battery diagnostic report can easily be obtained from Toyota, Lexus, RAC, AA, Green Flag or any reputable Service shop equipped with battery diagnostic system.

• If a buyer is unable to provide the battery diagnostic report he or she will be responsible for returning the battery to us at their own expense until it is diagnosed and deemed to be faulty.

• If the buyer sends us the battery for diagnosis in order to make a warranty claim and the diagnostic report shows the battery is over discharge & dropped below the 10.5v we will reject the claim & buyer will be responsible for return postage cost.

• If our diagnosis report shows that the battery is healthy and only needs a charge we will reject the claim and the buyer will be responsible for return postage cost.

• Any information provided in relates to battery claim e.g mileage, vehicle registration, it will be verified through car VOSA.

• Battery warranty will be voided automatically if the vehicle is driven less than 300Miles per month or 3600miles per year.

Following are required for the proof of Battery Warranty Claim

• Warranty Certificate

• Diagnostic Report issued by Toyota / Lexus Dealer, RAC, AA or Green Flag

• Car Make & Model

• Current Mileage

• Vehicle Mileage when the battery was fitted